Shipping policy

Thank you for shopping with AURELION. We are committed to delivering your orders safely and efficiently. Please review our shipping policy below for information regarding order processing, shipping methods, delivery timelines, and tracking.

1. Order Processing

All orders are processed within 1 days after payment confirmation.

Orders are not processed, shipped, or delivered on Sundays or public holidays unless otherwise stated.

During peak seasons, sales events, or promotional periods, processing times may be extended.

2. Shipping Methods

We work with trusted courier and logistics partners to deliver orders across India.

Available shipping options may include:

- Standard Shipping
- Express Shipping (where available)
- Cash on Delivery (if applicable)

Shipping options available for your order will be displayed during checkout.

3. Shipping Costs

Shipping charges are calculated based on the delivery location, order value, and selected shipping method.

Shipping Charges

- Standard Shipping: 80rs
- Express Shipping: 150rs
- Free Shipping: Available on orders above 1000rs

Any applicable shipping fees will be displayed at checkout before payment is completed.

4. Delivery Timeframes

Estimated delivery times are:

- Metro Cities: 5-7 business days
- Non-Metro Cities: 7-9 business days
- Remote Areas: 7-9 business days
Delivery timelines are estimates and may vary depending on courier operations, weather conditions, public holidays, or unforeseen circumstances.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email and/or SMS containing your tracking details.

You can use the tracking number provided to monitor the status of your shipment through the courier partner's website.

If you do not receive tracking information within 3 days , please contact our support team.

6. Delivery Issues and Delays

While we strive to deliver all orders on time, delays may occasionally occur due to factors beyond our control, including:

- Weather disruptions
- Public holidays
- Courier service interruptions
- Natural disasters
- Incorrect shipping information provided by the customer

If your order experiences a significant delay, we will make reasonable efforts to keep you informed.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address, phone number, or other delivery information is provided, delivery delays or failed deliveries may occur.

AURELION shall not be responsible for delays resulting from inaccurate customer information.

8. Lost, Damaged, or Missing Packages

If your package arrives damaged, please contact us within 1 days of delivery and provide supporting photographs where applicable.

If your package is lost during transit, we will work with the courier partner to investigate the issue and provide an appropriate resolution.

9. International Shipping

AURELION currently:

- Ships only within India

OR

- Offers international shipping to selected countries.

For international orders:

- Delivery times vary by destination.
- Customs duties, taxes, and import fees may apply.
- Customers are responsible for any charges imposed by local customs authorities.

International delivery estimates: 15-30 days

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Store Name: AURELION

Email: patelbhavy1910@gmail.com

Website: aurelionfashion.in

Our customer support team will respond as soon as reasonably possible.